This tutorial Soft Order Placements & Cancellations in Shopify.
Website Features
![](https://i0.wp.com/storage.googleapis.com/stateless-kordspace/2020/09/363ff66e-download-1.png?fit=750%2C584&ssl=1)
![](https://i0.wp.com/storage.googleapis.com/stateless-kordspace/2020/09/b1206ea4-download-2.png?fit=750%2C487&ssl=1)
- Select order number from Order dashboard
- Click on 'More actions' dropdown menu and Select 'Cancel order'
- Make sure Send a notification to the customer is checked and click the Cancel order button
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